App review management that keeps every reply human
Uprate brings App Store and Google Play reviews into one calm workspace, helps you understand what users are saying, and drafts replies in your app’s voice. You stay in control of what gets published, while routine review work takes far less time.
Benefits
Turn reviews into a manageable product workflow
Reviews are support requests, product feedback, and reputation signals mixed together. Uprate helps you handle all three without living in two store consoles.
See both stores in one place
Read App Store and Google Play feedback together instead of switching between separate tools and account structures.
Draft replies in your voice
Use your brand voice and knowledge base to prepare useful replies that sound specific to the review, not copied from a template.
Respond across languages
Prepare replies in more than 40 languages so customers can hear from you in the language they used.
Spot patterns behind the rating
Follow review volume, sentiment, and recurring complaints so the team can see what needs attention beyond a single star score.
Automate only the safe cases
Review drafts remain available for approval, while optional auto-reply rules can handle straightforward cases that match the rules you set.
How it works
How app review management works in Uprate
Connect your store accounts once, then work from a shared view of incoming reviews and the context needed to answer them well.
- 01
Connect your apps
Bring in reviews from App Store Connect and Google Play Console for the apps you want to manage.
- 02
Review the signal
See new feedback, rating movement, sentiment, and repeated issues without assembling reports by hand.
- 03
Edit, approve, or automate
Use an on-brand draft as your starting point, edit it when needed, and decide whether to publish it or cover a narrow case with an auto-reply rule.
FAQ
App review management FAQ
What is app review management?
App review management is the process of monitoring ratings and written reviews, responding to customers, and turning recurring feedback into useful product insight. Uprate brings that work together for App Store and Google Play apps.
Can Uprate draft replies in our brand voice?
Yes. Uprate can use your brand voice and facts from your knowledge base to prepare a relevant reply. You can review and edit the draft before publishing it.
Does Uprate support reviews in multiple languages?
Yes. Uprate can draft review replies in more than 40 languages, which helps small teams support users across many markets.
Does Uprate automatically publish every reply?
No. Drafts are available for you to check and publish. If you choose to use auto-reply, it follows the rules you configure for suitable routine reviews.
Spend less time working through the review queue
Bring your app reviews, reply drafts, and rating signals into one workspace built for mobile app teams.